Project details
Linkod App
An AI-powered mobile platform that connects Filipino households with trusted barangay-verified home service providers.
Role
UI/UX Designer.
What I did
- Conducted user research and identified pain points in the local service-booking experience.
- Designed user flows, information architecture, and intuitive booking journeys.
- Created wireframes, high-fidelity interfaces, and interactive prototypes in Figma.
- Designed an accessible mobile experience with voice-assisted interactions for PWDs and senior citizens.
- Collaborated with developers and stakeholders to translate user needs into a scalable, user-centered product.
Case study
AI-powered ID verificationMulti-level verificationSmart location-based matchingAccessible voice-assisted bookingDigital paymentsRatings and reviewsCommunity validation
Challenge
Filipino households needed a safer and more accessible way to find trusted home service providers, with verification, matching, messaging, and booking built around inclusivity.
Outcome
The final design combines AI-powered ID verification, smart worker matching, barangay-based validation, accessible voice-assisted booking, and transparent community ratings.
Key features
- AI-powered ID verification and fraud detection
- Multi-level verification for system, barangay, and PWD users
- Smart location-based service matching
- Real-time in-app messaging
- Secure digital payments with GCash and Maya
- Ratings and reviews for trust and reliability
- Voice-assisted booking for accessibility
- Reward points for active users
Tech stack
FigmaUX ResearchUser-Centered DesignMobile UI/UX